Effective date: [Month Day, 2025]
Limo Grow ("we", "our", "us") provides websites, software, and related services to limousine and chauffeur businesses. This Privacy Policy explains how we collect, use, disclose, and protect personal data when you visit www.limogrow.com and any pages that link to this notice, contact us, or use our products and services. It also explains choices and rights that may apply to you.
If you are a customer of a limousine company that uses Limo Grow software, please read the section "When we act as a processor for our clients".
We collect contact details, account data, support communications, and limited usage data for our own website and services.
We use this data to provide our services, answer requests, secure our systems, and improve features.
We do not sell personal information. We do not share personal information for cross context behavioral advertising without consent.
For clients, we process ride booking and customer data under a contract as a processor. Clients decide what we process.
You can opt out of marketing, manage cookies, and exercise privacy rights.
Company: Limo Grow
Website: https://www.limogrow.com
Email: info@limogrow.com
Mailing address: [Ward No. 1 Chowari 176302 HP India]
This Policy applies to personal data that we process as a controller when you visit our website, contact us, create an account, or interact with our marketing. It does not apply to processing we carry out as a processor on behalf of our business clients, or to third party sites or services that have their own policies.
Many limousine companies use Limo Grow to run their websites, booking forms, and customer communication. For this client data, the limousine company is the controller and Limo Grow is the processor. We process that data only on documented instructions from the client, consistent with our agreements and any Data Processing Addendum. If you are a customer of one of our clients and have questions about your data, please contact the limousine company directly. We assist our clients with access, correction, deletion, and portability requests as required by law and our contracts.
We collect the following categories of personal data when you interact with Limo Grow directly.
Identification and contact data. Name, company, role, email, phone number, country, and postal address.
Account and billing data. Login credentials, plan details, invoices, payment status, tax details, and limited payment metadata from our payment processor. We do not store full card numbers on our servers.
Communications. Messages you send via forms, WhatsApp, email, or chat, plus support tickets and call notes.
Marketing preferences. Opt in or opt out status for email or messaging.
Online activity. IP address, device and browser type, pages viewed, referring pages, date and time, approximate location derived from IP. We collect this through cookies and similar technologies.
Security and fraud data. Activity logs, login events, and signals used to detect abuse.
Optional or special cases we may collect with notice:
Testimonials, case studies, and media you agree to share with us.
Job applicant data if you apply for a role.
You provide data directly when you fill forms, sign a contract, or contact us.
Your organization may provide data to set up user accounts.
We collect data automatically when you use our website through cookies and similar technologies.
Third parties, for example identity, security, and analytics vendors, may provide signals to help us detect fraud or attribute visits.
We use personal data as a controller for the following purposes:
Provide and support our services. Create and manage accounts, deliver features, provide customer service, process transactions, and send service notices.
Improve and secure. Monitor performance, fix errors, test features, and protect against abuse, fraud, and security incidents.
Communicate. Respond to inquiries, send onboarding messages, and provide product updates. With your consent where required, we send marketing about Limo Grow.
Compliance. Comply with law, enforce agreements, and handle legal requests.
Contract. To provide and support the services you request.
Legitimate interests. To secure our services, improve features, and grow our business in a way that respects your privacy.
Consent. For non essential cookies and certain marketing.
Legal obligation. To meet record keeping and compliance requirements.
We use cookies and similar technologies to run the site, remember preferences, understand usage, and measure the effectiveness of our pages. Where required, we obtain consent via a cookie banner and let you change your choices at any time.
Manage preferences at any time.
If you run a limousine website powered by Limo Grow, your own cookie banner and policy should reflect any analytics or marketing tags you enable for that site.
We share personal data with:
Service providers and processors. Hosting, security, analytics, email, support, payment processing, communications, and CRM. We require them to protect personal data and only use it to provide services to us.
Business partners when you choose integrations, for example payment gateways or communication tools that you connect to your account.
Legal and safety recipients if we believe disclosure is necessary to comply with law, protect rights, or prevent harm.
Corporate transactions in connection with a merger, acquisition, or sale of assets, subject to appropriate safeguards.
We do not sell personal information. We do not share personal information for cross context behavioral advertising. If we ever change this practice, we will update this Policy and provide required opt out links.
We are based in India. We may transfer personal data to countries where we or our service providers operate. When we transfer personal data from the EEA or UK, we use lawful transfer mechanisms such as the EU Standard Contractual Clauses and the UK IDTA Addendum. You can request a copy of relevant transfer safeguards.
We keep personal data for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. When retention is no longer required, we delete or anonymize data according to our retention policies.
We use administrative, technical, and physical safeguards designed to protect personal data, including access controls, encryption at rest and in transit where appropriate, secure software development practices, and third party infrastructure with strong security certifications. No method of transmission or storage is perfectly secure, and we cannot guarantee absolute security.
Depending on your location, you may have rights to access, correct, delete, restrict, or object to processing, to withdraw consent, or to receive a copy of your data in a portable format.
Email info@limogrow.com with your request and the email or phone number associated with your account. We may ask for verification.
If you are a customer of a limousine company that uses Limo Grow, contact that company directly. We will support them in responding to your request.
For residents of California, the following applies under the California Consumer Privacy Act as amended by the CPRA.
Categories collected. Identifiers, commercial information, internet or network activity, and in limited cases professional information.
Purposes. As described in "How we use personal data".
Disclosures. We disclose to service providers and contractors for business purposes. We do not sell or share personal information as defined by the CCPA.
Rights. Right to know, delete, correct, and to limit use of sensitive personal information where applicable. You can submit requests at info@limogrow.com. We will not discriminate against you for exercising your rights.
For residents of India under the Digital Personal Data Protection Act, 2023:
Data fiduciary. Limo Grow acts as a data fiduciary for website visitor data and as a data processor for client booking data.
Consent. We seek consent where required and provide notice of purposes.
Grievance officer. Contact the Grievance Officer listed above for complaints or appeals.
You can opt out of marketing emails by using the unsubscribe link in the message. You can opt out of WhatsApp or SMS marketing by replying STOP or using controls in those apps. Service and transactional messages are required to operate your account and cannot be opted out of while you maintain an account.
Our services are intended for business users. We do not knowingly collect personal information from children under 13 years of age. If you believe a child provided personal information to us, contact info@limogrow.com and we will delete it.
Our site may link to other websites or services. Their privacy practices are governed by their own policies. Review those policies before providing personal information.
We may update this Policy from time to time. If we make material changes, we will post an updated version on our website and update the effective date. In some cases we may provide additional notice.
If you have questions about this Policy or how we handle personal data, contact info@limogrow.com or write to the address above.
This is a non exhaustive list that we may update. You can request the current list at any time.
Hosting and infrastructure: [e.g., Hostgator]
Analytics and performance: [e.g., Google Analytics, server logs]
Email and communications: [e.g., SendGrid, Mailgun, WhatsApp Business Platform]
Payments: [e.g., Stripe]
Support: [e.g., Help Scout, Zendesk]
If you are a Limo Grow client, your own website and marketing tools may use additional third party cookies and tags. You are responsible for providing appropriate notices and consents to your end customers.